PLATFORM GUIDE

Vostock Capital team makes every effort to ensure your successful and efficient participation, thus we prepared a brief guide with the most important information for you.

Platform guide:

• To log in to your profile:

– go to https://businessplatform.online/
– input the email address or mobile phone you used for registration (if you used email address – confirmation code will be sent to your mailbox, if you used your mobile phone – you will receive a text with the confirmation code). If you did not receive the code, please check Junk email folder in your email and add noreply@businessplatform.online  to your contacts.

– input the code in the corresponding field

• If you detect incorrect profile data, send a request with the changes to support@businessplatform.online or correct the data by yourself and save the changes.
• Join private technical visits by clicking Events, in the upper left corner
• Appoint meetings with all participants in Attendees section. Choose an attendee and click Schedule a meeting
• Exchange messages with all the participants. Click Delegates, choose a participant and then click the icon on the right.
  • Check your technical opportunities for online negotiations, be sure that: o you use the same device and network as you used for the test call
  • o you closed all other programmes which require microphone and camera
  • o your connection is fast and stable (refer to GENERAL TIPS)
  • o your Interpreter (if you need him/her) has access to your meeting room
  • o you are in touch with your Manager from Vostock Capital
  • o you allowed the browser to use camera/microphone. The system automatically asks for permission when you join an online meeting

  

  GENERAL TIPS:

  • Remember that conference interpreting is available during the sessions. To join the session with interpretation, join the session, click Original and select a language (Original or Translate)

  

  • We recommend using Google Chrome or Edge Chromium browsers
  • Internet: Download speed – от 10 Mbit, Upload speed – from 5 Mbit
  • We recommend using Full HD webcam. Light in the room influence quality of the picture significantly. Do not sit in front of the window to avoid direct light in the picture.
  • We recommend using headphones with a microphone, please avoid using the microphone inbuilt in your laptop, PC or a webcam.
  • Full HD (1920×1080) screen is recommended.
  • You can access the platform from your mobile devices (phones, tabs), but log in from your computer to work on it
  • If you have technical problems (with video or sound):

   

  Test your connection speed here: https://www.speedtest.net/

  Check three parameters:

  PING (should be 5-150 ms)

  DOWNLOAD (should be 10 Mbps or more)

  UPLOAD (should be more than 5 Mbps or more)

  • If the speed parameters are lower:

  – log in using your mobile phone

  – use your mobile phone as a hotspot and log in from your PC

  Contact to the Support Service:

  +7 495 109 9 509

  support@businessplatform.online